Here is the reason why we are setting up our facilities from one place to another.

We aim for the fastest support service anywhere in Japan.

As the products are mechanical, breakdowns may occur sometimes.
We believe the problem is the speed of support service we provide.

Support service is a treasure house of product improvements.
We will come to support you with pleasure right away.

Product improvement requests are made within the same day.
All will be reported to Central Research Laboratory in Nagano.
Our engineers start improvement on the very next day
and it will be applied the shortest from the shipment of the day after.

This speed is the distinctive advantage of "Made in Japan" manufacturer.
That's why, the number of our facilities has been increased so much before we know.

RF-owned facilities
Total land: 2,195,945 sqft. (Reference: Tokyo Dome is 498,164 sqft., Japan Imperial Palace is 12,454,111 sqft.)
Total building: 1,006,185 sqft.
Total value: 6.353 billion Japanese yen
(Yes, it is a bit too much...)

Production, delivery, and support service are done by locally grown rustic members from each facility,
who will do their best sweating with honest smiles on their faces although they cannot do any of flattering
or apple-polishing.

95% of the members including the leaders at each manufacturing facility
are from local recruitment. (Some are from other locations for help.)

When you visit our facilities / stores, we basically leave you alone.

When you visit other companies' showrooms,
some sales persons come around you,

and you may feel tired of them not willing to leave you.
We have heard some voices that they do not want to visit them again.

As for RF,
we purposely being cold on your visit.
But, we are very very happy for you to visit us… really, really welcome you deeply with all of our hearts.

There are call buttons around our facilities.
Press a call button anytime, even with no purpose or no questions. Just try it out.

When you push a call button, our staffs gladly come for you right away,
even they are in the middle of productions at manufacturing areas.

We welcome you for visiting us only to look at our products without no intention of buying.
No problem even visiting us only to chill out at cafe space and go home. (No kidding.)

If you feel a distance, please ask around
"You must work harder to sell me your products".
Then we will try our best to sell you our products,
even we are not good at buttering up

and you may feel awkward.

We are just like this. So, take your time and compare our products with others.

Price

Same "Ninja Price" for anyone.
No discount and no bargaining.

Products

Quick manual helps you to operate..
Voice guide leads you to try CT as well.

Special gifts are available for those who visited and took photos.
with Ninja together at more than 3 locations.
(Contact us for details.)